Subject: Fwd: 21502725/Fan Seller/Beale Street Music Festival 2019 - 3 Day / 03/05/2019/ Unable to wrap up
From: Ashwinee Latchayya <[email-masked]>
To: Amol Gupta <[email-masked]>
Date: Sun, 5 May 2019 02:42:34 -0700 (MST)

Hi Amol, 

I've flagged to close this. 

Kind Regards, 
Ash 

From: "Amol Gupta" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 5 May, 2019 14:05:55 
Subject: 21502725/Fan Seller/Beale Street Music Festival 2019 - 3 Day / 03/05/2019/ Unable to wrap up 

Hi, 

The case is in pending sub and already been escalated to payments for refund. The last agent was unable to wrap up the case and so they put a follow up. Please review. 

Thanks 
Amol