Subject: 21491620 - Fan Seller ES - Metallica - 03/05/2019 - inform agent
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Valeria Julia <[email-masked]>
Date: Sun, 5 May 2019 01:33:31 -0700 (MST)

Hi Rebecca, 

Danielle from E-ticket management has requested the seller to provide us with the proof of purchase. 

The seller claims not having any proof and isn't sure whether he has one. 

Can she take a look. The buyer hasn't reported RAG as of yet. 

Kind Regards, 
Ash 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 5 May, 2019 12:22:17 
Subject: 21491620 - Fan Seller ES - Metallica - 03/05/2019 - inform agent 

Respected Ma'am, 

Agent Danielle.Whyte has requested POP to 18201697, 18230395, 18214720, 21491620, 18266632, 18539133. 
All of them provided proof and were escalated to her except 21491620, this seller is saying doesnt even know if has proof. 

Can you let Agent Danielle know please? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.