Subject: 21594931 - Broker AU - Geelong Cats vs Essendon - 05/05/2019 - Issues to donwload the tickets"
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: eduardo Filipe Fernanadez <[email-masked]>
Date: Sat, 4 May 2019 20:26:47 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer claims having issues downloading the ticket. 

Can those be downloaded and sent over to the buyer of the above TID please. 
Buyer's name: Gabriel Egan 
Buyer's email address: [email-masked] 

Kind Regards, 
Ash 

From: "eduardo Filipe Fernanadez" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 5 May, 2019 07:52:55 
Subject: 21594931 - Broker AU - Geelong Cats vs Essendon - 05/05/2019 - Issues to donwload the tickets" 

Hi Ash! 

In reference TID:21594931, buyer emailed stating that he is not being able to download the tickets, i called the buyer and he informed that he is not receiving any email from us, i advised buyer that he can try to change the email address so that i can send the link to donwload the tickets, but in order to do that then system is asking to validate the account, and the issue is that he don't know the password, as the event is in 3 hours, can you please help me to send the tickets to buyer by customer mail ? 

Find bellow the details: 
Name:Gabriel Egan 
Email:[email-masked] 

Kind regards, 
Eduardo.