Subject: Re: TID : 21573470 - Broker AU(APAC) - Fleetwood Mac - 11/08/2019 20:00(Buyer wants only 2 tickets, and wants to cancel one of his transactions)
From: Ashwinee Latchayya <[email-masked]>
To: Daniel Lupini Ndala <[email-masked]>
Date: Fri, 3 May 2019 02:10:55 -0700 (MST)

Hi Daniel, 

Please push back as the purchase was made by the buyer. He should have checked before making another purchase 30 minutes later. 

Buyer can relist. 

Kind Regards, 
Ash 

From: "Daniel Lupini Ndala" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 3 May, 2019 10:02:16 
Subject: TID : 21573470 - Broker AU(APAC) - Fleetwood Mac - 11/08/2019 20:00(Buyer wants only 2 tickets, and wants to cancel one of his transactions) 

Hi Ashwinee, 

This Buyer has 2 orders with the same event(21573470 and 21573611) with a total of 4 tickets, 2 by transaction. 

Buyer emailed stating that there was an issue when he placed the order, as the payments were just hanging, not going through and it had doubled up the payment. 

She wants only 2 tickets not 4 tickets. 

Please can you contact the concerned department to review this case. 

Regards 
Daniel