Subject: Fwd: Reassign Cases
From: Ashwinee Latchayya <[email-masked]>
To: Parvez Alam <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Thu, 2 May 2019 04:01:01 -0700 (MST)

Hi Parvez, 

Can you assign this to an ES agent. 

Kind Regards, 
Ash 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 2 May, 2019 16:27:51 
Subject: Reassign Cases 

Respected Ma'am, 

- 21536203: Email Bounced. B is from ES. I called but no pick. TTE is 2 days, they are etix and are uploaded. 

- 21506405: Tix not delievered yet. TTE is tomorrow only and there was a delay according to TN. Seller shipped on time. Please keep an eye on the TN and if needed replace. 

- 21029349: Email change done, we need to inform B about this, time to call is 20.30pm onwards. 

- 21556112: Ticket location is PO Box so the shipment failed. We need to call the Fan Seller and ask him for a normal address. Issue is Ph. Nº is from Italy but ticket location is US. So we need a night shifter to call around 23pm which would be suitable for both Italy and US as we are not sure where this person is. 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.