Subject: Fwd: 20667713 - Fan Seller - Hugh Jackman - 02/08/2019 20:00 - Fan Seller was charged for fraud but provided POP
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>
Cc: Neeraj Singh <[email-masked]>
Date: Thu, 2 May 2019 01:22:28 -0700 (MST)

Hi all, 

PFB. 

Kind Regards, 
Ash 

From: "India Inbox" <[email-masked]> 
To: "Brian Sexton" <[email-masked]> 
Cc: "Rebecca Ballanti" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 17 April, 2019 17:39:23 
Subject: Re: 20667713 - Fan Seller - Hugh Jackman - 02/08/2019 20:00 - Fan Seller was charged for fraud but provided POP 

Hi Brian, 

Do you have any answer from payment team here? 

Kind regards 

Jose 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 17 April 2019 07:33:26 
To: India Inbox 
Cc: Rebecca Ballanti 
Subject: 20667713 - Fan Seller - Hugh Jackman - 02/08/2019 20:00 - Fan Seller was charged for fraud but provided POP 
Hi, 

According to agent paulina kulupa , Brian had sent an email to CS Payments to approve an escalation to reverse the charges. 

Can we check for any update on this ? 

Kind Regards, 
Ash 

From: "Rebecca Ballanti" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 15 April, 2019 14:19:37 
Subject: 20667713 - Fan Seller - Hugh Jackman - 02/08/2019 20:00 - Fan Seller was charged for fraud but provided POP 

Hi Ashwinee, 

In reference to TID 20667713, 

The seller was charged for fraud, but later provided POP. 

He complains his orders are still being cancelled and asked if he'll be refunded. 

TL Brian already asked PT if charges could be reversed, but there is no update yet. 

Regards, 
Rebecca