Subject: Re: 3253182- Joachim Witt- 28/04/2019- 20:00- Köln, DE
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Garima Negi <[email-masked]>
Date: Wed, 1 May 2019 22:09:55 -0700 (MST)

Hi , 

The above mentioned EID was flagged to EDM team a few days back. 

Can we check for any update here please. 

Kind Regards, 
Ash 

From: "Garima Negi" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 2 May, 2019 10:36:56 
Subject: Fwd: 3253182- Joachim Witt- 28/04/2019- 20:00- Köln, DE 

Hi Ash, 

Can you please check update on this? 

Regards, 
Garima 

From: "Fabian Glass" <[email-masked]> 
To: "India Inbox" <[email-masked]>, "On-call Data Management" <[email-masked]> 
Cc: "Garima Negi" <[email-masked]>, "Mansi Chhabra" <[email-masked]> 
Sent: Tuesday, 30 April, 2019 21:30:58 
Subject: RE: 3253182- Joachim Witt- 28/04/2019- 20:00- Köln, DE 

Hi all, 

We are currently investigating how to proceed with this event, I will give you an update as quickly as possible. 

Thanks, 

Fabian 

From: India Inbox 
Sent: 30 April 2019 16:53 
To: On-call Data Management <[email-masked]> 
Cc: Garima Negi <[email-masked]>; Mansi Chhabra <[email-masked]> 
Subject: Re: 3253182- Joachim Witt- 28/04/2019- 20:00- Köln, DE 

Hi, 

Please can this be checked? 

Kind regards 

Jose 

From: Mansi Chhabra < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 30 April 2019 07:26:14 
To: India Inbox 
Cc: Garima Negi 
Subject: Fwd: 3253182- Joachim Witt- 28/04/2019- 20:00- Köln, DE 

Hi, 

With reference to EID: 3253182, buyer emailed asking for the procedure to get new tickets as the event is rescheduled.Please check the details: 

Information on cancelled Event: As per the website( [ https://protect-eu.mimecast.com/s/04vTCjZVXTjVq0nFRmipl?domain=e-werk-cologne.com | https://www.e-werk-cologne.com/programm/monat/vorschau-201920.html#c3487) ] , the event is rescheduled to 21st June but also mentioned that event has to be cancelled. 

Link to the event website: event page not available on viagogo 

Link to a website confirming the postponement: [ https://protect-eu.mimecast.com/s/2IM4CgZVRTlD2JAcNZPhE?domain=e-werk-cologne.com | 
https://www.e-werk-cologne.com/programm/monat/vorschau-201920.html#c3487 ] 

Could you please ask on-call data management team to check and confirm whether the event is rescheduled or cancelled. 

Thank You 

Mansi 

From: "Garima Negi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mansi Chhabra" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 30 April, 2019 10:14:32 
Subject: 3253182- Joachim Witt- 28/04/2019- 20:00- Köln, DE 

Hi Mansi, 

Information on cancelled Event: Event has been cancelled and rescheduled to new date 21.June. Buyer need to be informed about the procedure to get new tickets. As per official website Already purchased tickets will remain valid for the concert on June 21 at the Colloseum Essen. The tickets will be exchanged for equivalent tickets on the show day. Alternatively, previously purchased tickets can be returned to ticket outlets where they were purchased. 

Link to the event website: event page not available on viagogo 

Link to a website confirming the postponement: [ https://protect-eu.mimecast.com/s/2IM4CgZVRTlD2JAcNZPhE?domain=e-werk-cologne.com | 
https://www.e-werk-cologne.com/programm/monat/vorschau-201920.html#c3487 ] 

Regards, 

Garima