Subject: 20331829, Broker AU, Billie Eilish, 03/05/2019, Replacement tickets accepted
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Naman Dahiya <[email-masked]>
Date: Wed, 1 May 2019 21:23:25 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer called and accepted the offer made by Sean - downgraded tickets along with a voucher of $240(AUD). 

Can he take a look please. 

Kind Regards, 
Ash 

From: "Naman Dahiya" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 2 May, 2019 08:29:16 
Subject: 20331829, Broker AU, Billie Eilish, 03/05/2019, Replacement tickets accepted 

Hi Ashwinee, 

In reference to above mentioned TID: Order was moved to pending substitution as tickets were lost in transit. Substitution tickets were offered to the buyer, buyer called in to inform that she do accept the replacement tickets offered to her. 

Please inform the concerned team to proceed the substitution. 

Kind Regards 
Naman