Subject: Fwd: 21513422
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Sarthak Joshi <[email-masked]>
Date: Tue, 30 Apr 2019 09:56:17 -0700 (MST)

Hi Anurag, 

Can you assign this to an agent to inform the seller that the TN was provided after the MSBD ; hence he didn't fulfil. 

The TN provided 1zx0565r0425734553 shows tickets are going to RO and not GB. If it was going to GB ; we would have considered this and move out but here the TN is incorrect and Jose advised to inform the seller he didn't fulfil as TN wasn't provided within the MSBD. 

Kind Regards, 
Ash 

From: "Sarthak Joshi" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 30 April, 2019 19:31:39 
Subject: 21513422 

Hi Ash, 

Please assign this case to one of your agent as I am leaving for the day and tomorrow I am on off. Please find in the detailed notes: 

The seller called in asking why was the order substituted. The MSBD was passed as a result the order has been substituted. The seller claimed that the tickets were shipped in time and that she has fulfilled the order. Cross checked the tracking number and found no movement in it. The seller said that he has the proof of shipment. Requested the buyer for the same. 

Regards, 
Sarthak Joshi