Subject: 21447981 - Broker ES - FC Barcelona vs Liverpool - Semi Finals - Champions League 2018-19 - 01/05/2019 20:00 - Buyer has problems uploading LDA
From: Rebecca Ballanti <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 30 Apr 2019 09:34:13 -0700 (MST)

Hi Ashwinee, 

In reference to TID 21447981, 
The seller is not able to provide e-tickets but can provide paper tickets. 
However, he needs buyer LDA to do that and buyer just informed he is not able to change it himself. 
I tried calling but he doesn't reply so I emailed him informing he can send a mail to us with LDA. 
My shift is over in half a hour and the event is tomorrow. 
Can you please reassign the case to an italian night shift agent? 

Regards, 
Rebecca