Subject: Re: 405394844 - fan seller - Ed Sheeran - 07/06/2019 18:00 - change name
From: Ashwinee Latchayya <[email-masked]>
To: Valentina Bonente <[email-masked]>
Date: Tue, 30 Apr 2019 07:49:50 -0700 (MST)

Hi Val, 

I don't think that is possible as we had lots of issues last year. 
Can you request for proof here. Once provided, you can flag to check with spec ops whether this is possible or not. 

Kind Regards, 
Ash 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 30 April, 2019 18:12:25 
Subject: 405394844 - fan seller - Ed Sheeran - 07/06/2019 18:00 - change name 

HI Ash, 

This seller is informing that for Ed Sheeran he contacted the event organisers and they informed him that he can change the names on tickets, so he would not need to go to the event with buyer, as he actually cannot go. For viagogo is a walk in event. 

Can you please forward this case to the relevant department in order to check if this option is possible. 

Thanks 
Valentina