Subject: Fwd: 21448509 - Broker BR - IL DIVO - 12/05/2019 - unable to wrap up
From: Ashwinee Latchayya <[email-masked]>
To: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 30 Apr 2019 02:35:10 -0700 (MST)

Hi Edi, 

This has been flagged. 

Kind Regards, 
Ash 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 29 April, 2019 21:59:46 
Subject: 21448509 - Broker BR - IL DIVO - 12/05/2019 - unable to wrap up 

Hi Ash, 

In reference to the above TID. This case was escalated to SS team to retrieve the Tickets location from the Broker BR, however the case did not close after the escalation. 

Could you please wrap this up as im unable to do so? 

Regards, 
Edivaldo