Subject: Fwd: 21488882-Fan Seller-Udinese vs Inter-04/05/2019 20:30- tickets needs to be personalized.
From: Ashwinee Latchayya <[email-masked]>
To: Valentina Bonente <[email-masked]>
Cc: Shavez Ahmed <[email-masked]>, Sankarshan Rajan <[email-masked]>
Date: Mon, 29 Apr 2019 03:45:14 -0700 (MST)

Hi Val, 

Can you assist Shavez with this case please. 

Kind Regards, 
Ash 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Shavez Ahmed" <[email-masked]> 
Sent: Monday, 29 April, 2019 16:05:40 
Subject: Fwd: 21488882-Fan Seller-Udinese vs Inter-04/05/2019 20:30- tickets needs to be personalized. 

Hi Ash 

Can you please assign this to a IT agent to call this buyer. 
Seller sold Under 18 tickets and personalisation details are for an over 18 attendee hence seller is unable to personalise. 

We need to check with buyer if under 18 would be going to the event. 

Kind Regards 
Sankarshan Rajan 

From: "Shavez Ahmed" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Monday, 29 April, 2019 15:16:26 
Subject: 21488882-Fan Seller-Udinese vs Inter-04/05/2019 20:30- tickets needs to be personalized. 

Hi sankarshan, 

With reference to TID : 21488882 

Seller emailed informing that he is not able to personalized the tickets as the buyer is not under 18. 

can you please get this case assigned to an italian agent who can call the buyer and inform them that they need to provide us with the details of attendee who is under 18 otherwise seller will not be able to personalize the tickets. 

Thanks, 
shavez