Subject: Fwd: Cases List
From: Ashwinee Latchayya <[email-masked]>
To: Jessica Renaud Aparecido <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Sun, 28 Apr 2019 01:05:21 -0700 (MST)

Hi Jessica, 

Can you take ownership of the cases below please. 

Kind Regards, 
Ash 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 27 April, 2019 21:58:39 
Subject: Cases List 

Hi Ash, 

As i will be OFF tomorrow, could you please assign this case to another agent 

21497473: Buyer was chasing tickets 1 day before the event. Seller did not upload proof of transfer(Passolig) 
21349371: BR buyer had question regarding payments that could not be answered by email. 
Tried to call once - no answer 
Follow up to call buyer again 

Regards, 
Edivaldo