Subject: RE: 3639856 - Aitana - Concerts de Vivers 2019 - 09/07/2019 - 19:30 - ES - Wrong Date
From: Amanda Rolim <[email-masked]>
To: India Inbox <[email-masked]>, On-call Data Management <[email-masked]>
Cc: melisa nunez <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Mon, 22 Apr 2019 21:42:33 +0000

Hi Jose,

Unfortunately, we could not find any proof of rescheduled date online, therefore, this case has been forwarded to seller support team in order to check with sellers if they can provide us with the necessary proof.

I'll get back to you as soon as we have an update on this issue.

Thanks,
Amanda

From: India Inbox
Sent: Monday, April 22, 2019 7:00 AM
To: On-call Data Management <[email-masked]>
Cc: melisa nunez <[email-masked]>; Ashwinee Latchayya <[email-masked]>
Subject: Re: 3639856 - Aitana - Concerts de Vivers 2019 - 09/07/2019 - 19:30 - ES - Wrong Date

Hi,

Please can this be checked?

Kind regards

Jose

________________________________
From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: 21 April 2019 14:41:26
To: India Inbox
Cc: melisa nunez
Subject: EID: 3639856 - Aitana - Concerts de Vivers 2019 - 09/07/2019 - 19:30 - ES - Wrong Date

Hi,

With reference to the above EID ; the buyer claims the event is taking place on July 23rd and not July 9th.

After further investigation, we've found out that the event is indeed taking place on JUly 23rd.

Can EDM take a look please.

Kind Regards,
Ash

________________________________
From: "melisa nunez" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 20 April, 2019 21:02:15
Subject: EID: 3639856 TID: 21280513 - Power Seller Broker ES - Aitana - Concerts de Vivers 2019 - 09/07/2019 - Date of Event

Hi Ashwinee

Buyer informed that event Date is wrong since there is no event for mentioned artist on July 9th:

*           Transaction : 19976740
*           Event ID: 3441890
*           Event Name: Aitana
*           Event Date: 09/07/2019
*           Geography:  Jardines de Viveros, Valencia, ES
*           Username: [email-masked]<mailto:[email-masked]>
*           What needs to be done: Rectify Date of event
*           Link as proof: https://concertsdevivers.com/entrades/<https://protect-eu.mimecast.com/s/OhKBCYWBzt3wpJBu0Fx69?domain=concertsdevivers.com>
*           Link to viagogo page: https://www.viagogo.com/ww/Festival-Tickets/Festivals-in-Spain/Conciertos-de-Viveros-Tickets/E-3639856<https://protect-eu.mimecast.com/s/R8eYCZYDAsM08VBsjew69?domain=viagogo.com>

Regards,
Melisa