Subject: Re: 21321221 - Broker BR - Bruno e Marrone - 10/05/2019 - unable to wrap up
From: Ashwinee Latchayya <[email-masked]>
To: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Mon, 22 Apr 2019 09:16:11 -0700 (MST)

Hi Edi, 

According to the history, the broker has uploaded the correct tickets now. 

Kind Regards, 
Ash 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 22 April, 2019 18:56:12 
Subject: 21321221 - Broker BR - Bruno e Marrone - 10/05/2019 - unable to wrap up 

Hi Ash, 

In reference to the above TID. This is a wrong tickets case that was handled according to the latest update we received. 
As i could not find suitable reason on the survey to close the case i was forced to keep it on follow up. 

Could you please wrap this up? 

Regards, 
Edivaldo