Subject: Fwd: 20694089, Fan Seller, Los Morancos, X 40 +, 01/05/2019, Call back
From: Ashwinee Latchayya <[email-masked]>
To: Worchuirin <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>, Aditi Bhadoria <[email-masked]>
Date: Mon, 22 Apr 2019 08:15:04 -0700 (MST)

Hi Mike, 

Can you reassign this to Neeti please. 

Kind Regards, 
Ash 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Aditi Bhadoria" <[email-masked]> 
Sent: Monday, 22 April, 2019 15:51:19 
Subject: Fwd: 20694089, Fan Seller, Los Morancos, X 40 +, 01/05/2019, Call back 

Hi Ash, 

Can you please assign this to a Spanish agent for calling the buyer and checking if they received additional information sent VIA CM. 

Thanks and Regards 
Sankarshan Rajan 

From: "Aditi Bhadoria" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Monday, 22 April, 2019 12:49:10 
Subject: 20694089, Fan Seller, Los Morancos, X 40 +, 01/05/2019, Call back 

Hi Sankarshan, 

In this case seller informed that seat location have been changed and sent a document and we had sent it to buyer via CM. As buyer need to carry original tickets and document to event, tried to contact buyer but buyer speaks spanish only. 

Can you please reassign this case to spanish language agent to call buyer and confirm whether he had received document via email from viagogo or not? 

Regards 
Aditi Bhadoria