Subject: Fwd: 21319791 - Fan seller - Pinkish Blu - Groovin' The Moo 2019 Wayville - 26/04/2019 - Assign to monring shift
From: Ashwinee Latchayya <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Mon, 22 Apr 2019 06:24:30 -0700 (MST)

Hi Mansi, 

Can you assign this to a morning shift agent to call the AU buyer. 

Kind Regards, 
Ash 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 21 April, 2019 18:03:56 
Subject: 21319791 - Fan seller - Pinkish Blu - Groovin' The Moo 2019 Wayville - 26/04/2019 - Assign to monring shift 

Hi Ash, 

In reference to the above TID. The the buyer of this transaction purchased 2 personalised tickets and provided the same details for both of the attendees. 
As the MSBD was close the seller personalised them with the details he had and uploaded them. 

I emailed the buyer asking to confirm the attendee details with no response so far. 

Can you please assign this case to a morning shift agent(AU buyer) in order to call the buyer and retrieve the required info from him and send to the seller to re-personalise the tickets. 

Regards, 
Edivaldo