Subject: Fwd: 21275664 - Fan Seller - Rome E-Prix 2019 - 13/04/2019 07:00 - Seller claims he should not be charged
From: Ashwinee Latchayya <[email-masked]>
To: Rebecca Ballanti <[email-masked]>
Date: Mon, 22 Apr 2019 06:15:02 -0700 (MST)

Hi Rebecca, 

The seller provided incorrect tickets for TID - 21242182 and hence was charged 50 euros. 

Charge is correct. 

Kind Regards, 
Ash 

From: "Rebecca Ballanti" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 18 April, 2019 22:23:00 
Subject: 21275664 - Fan Seller - Rome E-Prix 2019 - 13/04/2019 07:00 - Seller claims he should not be charged 

HI Ashwinee, 

In reference to TID 21275664, 
The seller has been charged EUR 50 and received only EUR 20 out of EUR 70 he was supposed to receive for this transaction. 
However, he claims those EUR 50 shouldn't be detracted. 
I investigated and found out that he was initially charged for his TID 21242182, but then received a mail on the same 
saying that the charging message was an error and the transaction was cancelled due to some problems arising with the buyer. 
Later on, other agents refunded the buyer stating that 'seller did not fulfil'. 
The seller didn't receive any more message concerning a charge and claims he was able to create a new listing an send the same event with no problem. 

Regards, 
Rebecca