Subject: Fwd: TID : 20856056 - Broker UK(Europe) - John Mayer - 13/10/2019 19:30(update)
From: Ashwinee Latchayya <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Daniel Lupini Ndala <[email-masked]>, Christian <[email-masked]>
Date: Mon, 22 Apr 2019 05:49:12 -0700 (MST)

Hi Mansi, 

Reassure the buyer. Tickets will most probably be received closer to the event. 

Christian is off until Wed, can Daniel take ownership here please. 

Kind Regards, 
Ash 

From: "Mansi Chhabra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Daniel Lupini Ndala" <[email-masked]> 
Sent: Monday, 22 April, 2019 08:20:03 
Subject: Fwd: TID : 20856056 - Broker UK(Europe) - John Mayer - 13/10/2019 19:30(update) 

Hi Ash, 

Could you please provide any update on this case and also ask the agent to take ownership of the case. 

Thank You 
Mansi 

From: "Daniel Lupini Ndala" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Monday, 22 April, 2019 07:55:12 
Subject: TID : 20856056 - Broker UK(Europe) - John Mayer - 13/10/2019 19:30(update) 

Hi Mansi, 

The status show that tickets have been transferred to the Buyer, Buyer provided a proof that the tickets have not been transferred. 

And this case has been flagged to Ash by Christian.sitele. 

Please can you assign the case to him or ask for update. 

Regards 
Daniel