Subject: Fwd: 20046373 - Fan seller - Ennio Morricone - 18/05/2019 21:00 - Buyer shipped with TNT instead UPS
From: Ashwinee Latchayya <[email-masked]>
To: Rebecca Ballanti <[email-masked]>
Cc: Caleb Lundinga Lodi <[email-masked]>, Samuele Merloni <[email-masked]>
Date: Mon, 22 Apr 2019 05:47:33 -0700 (MST)

Hi Rebecca, 

Can you call the buyer to confirm she's received the tickets please. 

Kind Regards, 
Ash 

From: "Caleb Lundinga Lodi" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Sent: Monday, 22 April, 2019 04:39:18 
Subject: Fwd: 20046373 - Fan seller - Ennio Morricone - 18/05/2019 21:00 - Buyer shipped with TNT instead UPS 

Hi Ash, 

The seller here shipped the tickets manually via TNT TN:RL10839749, The TN indicates that the tickets have been delivered to the buyer. we need to call the buyer to confirm if they have received the tickets before recording success. Due to time difference, Samuele is not able to do so. 

Can you please assign this to a day Shift IT agent ? 

Regards 
Caleb 

From: "samuele merloni" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Monday, 22 April, 2019 04:15:23 
Subject: 20046373 - Fan seller - Ennio Morricone - 18/05/2019 21:00 - Buyer shipped with TNT instead UPS 

Hi dear Anurag, 

with reference to the transaction TID:20046373 

Buyer shipped with TNT instead UPS /Ticket have been delivered. 
could you please forward this case to an italian agent who is working on the day shift in order to confirm with the buyer if he has received his tix? 

Kinds regards, 
Samuele