Subject: Fwd: 21327294 - Broker EU - Presidents Cup 2019 - 14/12/2019 - Assign to morning agent
From: Ashwinee Latchayya <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Sun, 21 Apr 2019 07:12:57 -0700 (MST)

Hi Mansi, 

Can you assign this to a morning shift to call the buyer. The change has been completed, the buyer needs to be call for the change to be completed. 
According to Edi, this is an old lady so please assign to someone 'patient' :D 

Kind Regards, 
Ash 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 20 April, 2019 19:41:09 
Subject: 21327294 - Broker EU - Presidents Cup 2019 - 14/12/2019 - Assign to morning agent 

Hi Ash, 

In reference to the above TID. This buyer contacted asking to change the email in her account as she used the incorrect one while checking out. 
The change is now complete and an email was sent to her. 

Can you please assign this case to a morning shift agent to call the buyer and guide her through the steps to finalise the change. 

Regards, 
Edivaldo