Subject: Fwd: 21287400 - Fan Seller - Juventus vs Fiorentina - 20/04/2019 18:00
From: Ashwinee Latchayya <[email-masked]>
To: Rebecca Ballanti <[email-masked]>
Date: Sun, 21 Apr 2019 06:30:10 -0700 (MST)

Hi Rebbeca, 

This has been flagged. 

Kind Regards, 
Ash 

From: "Rebecca Ballanti" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 19 April, 2019 22:24:33 
Subject: 21287400 - Fan Seller - Juventus vs Fiorentina - 20/04/2019 18:00 

Hi Ashwinee, 

In reference to TID 21287400, 
I received this message: 

Investigation Needed: The event is close or has passed, but it doesn’t look like the seller has sent the tickets. 

However, while this is listed as shipment failed the fault is on the buyer, who didn't provide the LDA, and not the seller. 
The sellr delivered in time and the 'receiver refused the delivery' 
Can you please change the status to record shipment success? I cannot Wrap Up otherwise. 

Regards, 
Rebecca