Subject: Fwd: 21302480 - Broker UK - Monte Carlo Rolex Masters 2019 - Quarterfinals - 19/04/2019 - Personalise tickets
From: Ashwinee Latchayya <[email-masked]>
To: melisa nunez <[email-masked]>
Date: Sun, 21 Apr 2019 00:53:32 -0700 (MST)

Hi Melisa, 

Can you confirm whether the final buyer has gain entry to the event. 

If not, refund the buyer. 

Kind Regards, 
Ash 

From: "Elena Lemnaru" <[email-masked]> 
To: "Anezka Koubkova" <[email-masked]>, "India Inbox" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Cc: "Jenny Ortega" <[email-masked]> 
Sent: Friday, 19 April, 2019 13:39:21 
Subject: Re: 21302480 - Broker UK - Monte Carlo Rolex Masters 2019 - Quarterfinals - 19/04/2019 - Personalise tickets 

Hi all, 

I called the S and he can not personalize the tx again. 

The S didn't replay yesterday because he is not an office, he is a holiday. 

Please sub the order or refund the B. 

Kind Regards 
Elena 

Seller Support Italian 

From: Elena Lemnaru 
Sent: 18 April 2019 13:25:23 
To: Anezka Koubkova; India Inbox; Ashwinee Latchayya 
Cc: Jenny Ortega 
Subject: Re: 21302480 - Broker UK - Monte Carlo Rolex Masters 2019 - Quarterfinals - 19/04/2019 - Personalise tickets 

Hi all, 

New details were sent. 

I will follow up. 

Kind Regards 
Elena 

Seller Support Italian 

From: Anezka Koubkova 
Sent: 18 April 2019 12:31:21 
To: India Inbox; Ashwinee Latchayya; Elena Lemnaru 
Cc: Jenny Ortega 
Subject: Re: 21302480 - Broker UK - Monte Carlo Rolex Masters 2019 - Quarterfinals - 19/04/2019 - Personalise tickets 

Hi [ mailto:[email-masked] | 
@Elena Lemnaru ] , 

can you please contact the original S from 21190169 and ask him if he can re-personalize his tix wiht final buyer's names below? 

This is redirection from 21190169 to 21302480. 

Thanks, 

Anezka 

From: India Inbox 
Sent: Thursday, April 18, 2019 11:45:41 AM 
To: Ashwinee Latchayya; Anezka Koubkova 
Cc: Jenny Ortega 
Subject: Re: 21302480 - Broker UK - Monte Carlo Rolex Masters 2019 - Quarterfinals - 19/04/2019 - Personalise tickets 
Hi there, 

[ mailto:[email-masked] | @Anezka ] could you please assign this to a SS UK agent? Is it possible for PS to re-personalise tickets again with final buyer's names: 

Ticket holder #1 
* First name: Uros 
* Last Name: Habic 

Ticket holder #2 
* First name: Nina 
* Last Name: Habic 

Thanks! 

Ana. 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Thursday, April 18, 2019 10:03 AM 
To: India Inbox 
Cc: Jenny Ortega 
Subject: 21302480 - Broker UK - Monte Carlo Rolex Masters 2019 - Quarterfinals - 19/04/2019 - Personalise tickets 
Hi Brian, 

The above mentioned TID is part of a redirection ; redirection chain started at 21190169 and ended at 21302480. 

The event is a personalised one and the final buyer had provided the details requested. Can those be forwarded to the original broker please. 

1. 
* Nationality / Citizenship: Slovenia 
* First name: Uros 
* Last Name: Habic 
* Passport Id number: 003681492 
* Date of birth (dd/mm/yyyy): 20.8.1966 
* City of Birth (Italian citizens only) : Ljubljana 

2. 
* Nationality / Citizenship: Slovenia 
* First name: Nina 
* Last Name: Habic 
* Passport Id number: 005157344 
* Date of birth (dd/mm/yyyy): 5.12.1967 
* City of Birth (Italian citizens only) : Ljubljana 

Kind Regards, 
Ash 

From: "Jenny Ortega" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 18 April, 2019 15:04:02 
Subject: 21302480 - Broker UK - Monte Carlo Rolex Masters 2019 - Quarterfinals - 19/04/2019 - Personalise tickets 

Ashwinee 

This event is personalise, is active redirection from 21190169 to 21302480 but final buyer didn't get the tickets personalise to his name. Can you please request first seller (broker) to personalise them to final buyer's names: 

1. 
* Nationality / Citizenship: Slovenia 
* First name: Uros 
* Last Name: Habic 
* Passport Id number: 003681492 
* Date of birth (dd/mm/yyyy): 20.8.1966 
* City of Birth (Italian citizens only) : Ljubljana 

2. 
* Nationality / Citizenship: Slovenia 
* First name: Nina 
* Last Name: Habic 
* Passport Id number: 005157344 
* Date of birth (dd/mm/yyyy): 5.12.1967 
* City of Birth (Italian citizens only) : Ljubljana 

Thanks 
JennyO.