Subject: 20070551 -- Broker US -- Tori Kelly -- 02/04/2019 -- Refund
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Christian <[email-masked]>
Date: Thu, 18 Apr 2019 10:32:30 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer claims not having received tickets in time for the event and this was flagged to CSNY a week ago. 

The seller was requested for proof of transfer which has still not been provided. 
Can CSNY take a look please. 

Kind Regards, 
Ash 

From: "Christian" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 18 April, 2019 15:16:39 
Subject: 20070551 -- Broker US -- Tori Kelly -- 02/04/2019 -- Refund 

Hi Ash, 

This is regarding the TDI : 20070551, The buyer did not receive tix for the event and the case has been flagged to TL Bridgette to get this case to CSNY for more assistance 8 days ago. 
Now buyer emailed us again and asking for the resolution. 

Can you please investigate. 

Kind Regards, 
Christian