Subject: 18250379 - fan seller - Take That - 27/04/2019 18:30 - tixs damaged
From: Ashwinee Latchayya <[email-masked]>
To: Caleb Lundinga Lodi <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Thu, 18 Apr 2019 10:28:35 -0700 (MST)

Hi Caleb, 

The buyer claims to have received a damaged package. 

Can we assign an agent to call UPS and find out whether they have any record whether those were damaged in transit please. 

Kind Regards, 
Ash 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 18 April, 2019 15:14:22 
Subject: 18250379 - fan seller - Take That - 27/04/2019 18:30 - tixs damaged 

Hi Ash, 

This buyer informed that she received envelope, tickets and confirmation document damaged. She provided proof, attaching. 

She informed she talked to the delivery guy, but he did not help her. 

Can you please check into this and let me know please. 

Thanks 
Valentina