Subject: 21368441 - Fan Seller - Brian McFadden & Toploader & Dodgy - Sunset Music Festival 2019 - 19/04/2019 - Redirection issue
From: Ashwinee Latchayya <[email-masked]>
To: Caleb Lundinga Lodi <[email-masked]>
Cc: [email-masked], Maksim Semenov <[email-masked]>
Date: Thu, 18 Apr 2019 10:17:37 -0700 (MST)

Hi Caleb, 

Can you assign this to a night shift agent. The event is today. 

Kind Regards, 
Ash 

From: "India Inbox" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Maksim Semenov" <[email-masked]> 
Sent: Thursday, 18 April, 2019 19:39:49 
Subject: Re: 21368441 - Fan Seller - Brian McFadden & Toploader & Dodgy - Sunset Music Festival 2019 - 19/04/2019 - Redirection issue 

Hi there, 

It looks like when this customer was a seller listed tickets they didn't have, therefore they purchased the tickets with us so the sale could be fulfilled. 

Could you please ask this buyer/seller if they have the tickets for their sale 21338433? 

Thanks, 

Ana. 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Thursday, April 18, 2019 1:51 PM 
To: India Inbox 
Cc: Maksim Semenov 
Subject: 21368441 - Fan Seller - Brian McFadden & Toploader & Dodgy - Sunset Music Festival 2019 - 19/04/2019 - Redirection issue 
Hi, 

The above mentioned TID is part of a redirection. 

Redirection started at 21338433 and ended at 21368441. 

The seller of the original transaction and the buyer of the final transaction are the same. 
Can this be looked into please. The event is in 23 hours. 

Kind Regards, 
Ash 

From: "Maksim Semenov" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 18 April, 2019 13:45:29 
Subject: TID: 21368441 - Fan Seller - Brian McFadden & Toploader & Dodgy - Sunset Music Festival 2019 - 19/04/2019 - Redirection issue 

Hi 
Ashwinee 

With reference to the above TID: this case redirected from 21338433 to 21368441. 

In first TID 21338433 customer was fan seller and after redirection to TID 21368441 she become buyer 

Please check this case 

Regards 
Maksim