Subject: 19267719 - Broker - RU - 18/04/2019 - Issues with tix tranfer
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: melisa nunez <[email-masked]>
Date: Thu, 18 Apr 2019 10:14:14 -0700 (MST)

Hi Anurag 

According to the latest update we've received, AXS have advised there is a delay with the transfers and the tickets should become available shortly. 

Can you assign an ES agent to check if the buyer has eventually received the tickets for this event and if not, perhaps you can flag this to the night POC. 

Kind Regards, 
Ash 

From: "melisa nunez" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 18 April, 2019 22:16:12 
Subject: 19267719 - Broker - RU - 18/04/2019 - Issues with tix tranfer 

Hi Ashwinee 

With reference to TID: 19267719, buyer is still unable to download tix. Issue with this DP has been reported previously for same event and has already accepted tix but still not able to download. 

Could please review the case to confirm how o proceed? 

Thank you for your cooperation. 

Kind Regards 
Melisa