Subject: 21174574 - Fan Seller - FC Barcelona vs Real Sociedad - 20/04/2019 - Can we check with the tickets
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Karanjeet Singh <[email-masked]>
Date: Thu, 18 Apr 2019 09:28:51 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer claims to have received incorrect ticket. 

We are aware that the seating plan will not necessary be consecutive but can be any of the one below. 

Beside each other 
Diagonal 
Piggyback 
1 seat in between 
Separated by aisle 
Diagonally separated by aisle 

The seller here provided the tickets for Row 24 and seat 20 & 22 but the third one is for Row 23 and seat 16. As per the latest update for this event, we aren't allowed to follow the wrong ticket procedure and need to contact SS team. 

Can this be looked into please. 

Kind Regards, 
Ashwinee 

From: "Karanjeet Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 18 April, 2019 19:33:56 
Subject: 21174574- Fan Seller- FC Barcelona vs Real Sociedad -20/04/2019- Can we check with the tickets 

Hi Ashwinee, 

With reference to TID: 21174574 the buyer of the TID is stating that we have received the incorrect tickets as two seats are together and one is not. As checked for FC Barcelona the tickets can be 
Beside each other 
Diagonal 
Piggyback 
1 seat in between 
Separated by aisle 
Diagonally separated by aisle. 

But as checked the two seats are together as they are for row 24 and seat 20 & 22 but the third one is for row 23 and seat 16 as checked the seats could have been okay if it would have been 18 still. 

Could you please check with it and flag it to the relevant team so that this could be looked at as the event is in two days. please find the proof of e tickets in attachments. 

Thankyou for your consideration. 

Kind Regards, 
Karanjeet