Subject: Fwd: New Email change process
From: Ashwinee Latchayya <[email-masked]>
To: Maksim Semenov <[email-masked]>, Rebecca Ballanti <[email-masked]>
Date: Thu, 18 Apr 2019 06:15:46 -0700 (MST)

From: "Worchuirin" <[email-masked]> 
To: "Yuri Koisako" <[email-masked]>, "santiago daniel" <[email-masked]>, "Jenny Ortega" <[email-masked]>, "Mutombo Muamba Arnold" <[email-masked]>, "Keshav Khurana" <[email-masked]>, "Jessica Renaud Aparecido" <[email-masked]>, "Poonam Chawla" <[email-masked]>, "Daniele Castiglioni" <[email-masked]>, "David Glowalla" <[email-masked]>, "kasende" <[email-masked]>, "Karanjeet Singh" <[email-masked]>, "Valentina Bonente" <[email-masked]>, "Edivaldo Manuel Augusto Pereira" <[email-masked]>, "melisa nunez" <[email-masked]>, "Tanu Tomar" <[email-masked]>, "Christian" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Friday, 5 April, 2019 14:16:50 
Subject: New Email change process 

Hi All, 

Please see below new email change process: 

    * When everyone's email charges are marked 'done - password reset sent' can the agents call the customer and explain them the process. 

    * 
Anything after the sky blue line needs an outbound call. 

Feel free for any doubts. 

Kind Regards, 
M.Worchuirin