Subject: 18792695 -- Broker US -- New York Mets Vs. Milwaukee Brewers -- 28/04/2019 -- Buyer did not receive tix.
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Christian <[email-masked]>
Date: Wed, 17 Apr 2019 10:00:34 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer claims not having received the TM tickets. 

The seller was requested to re transfer and has provided proof of this. 

Agent Rebecca Foley has flagged this to CSNY four day ago. Can we check for any update here please. 

Kind Regards, 
Ash 

From: "Christian" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 17 April, 2019 21:56:50 
Subject: 18792695 -- Broker US -- New York Mets Vs. Milwaukee Brewers -- 28/04/2019 -- Buyer did not receive tix. 

Hi Ash, 

This is regarding the TDI : 18792695; The buyer emailed us on 07/04/19 that, he did not receive tix; The seller has been contacted about the same and emailed us proof of re-transfer 08/04/19. 

Now the buyer called and said I still not receive tix with proof. 

As per the notes the previous agent has flagged the case to CSNY poc to see if the seller can provide QR codes and mentioned on the notes that, It appears the issue may lie with the address on the buyer's account as The event in in the US and buyer's TM account is associated with their UK address). 

Can you please investigate 

Kind Regards, 
Christian