Subject: Re: 21279886 - Broker US - Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2 - 17/04/2019 - Can we send the tickets.
From: Ashwinee Latchayya <[email-masked]>
To: Karanjeet Singh <[email-masked]>
Date: Wed, 17 Apr 2019 07:54:28 -0700 (MST)

Hi Karan, 

This has been done. 

You can call the buyer and request her to download the tickets. 

THe DP has been changed and tickets were uploaded. 

Kind Regards, 
Ash 

From: "Lincoln Ferreira" <[email-masked]> 
To: "Tempest JeanBaptiste" <[email-masked]>, "Brian Sexton" <[email-masked]>, "CS.NewYork" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Karanjeet Singh" <[email-masked]> 
Sent: Wednesday, 17 April, 2019 20:16:16 
Subject: Re: 21279886 - Broker US - Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2 - 17/04/2019 - Can we send the tickets. 

Done, thanks! 

Kind regards, 

Lincoln Ferreira 
CS.NY Seller Support US-CA 
[email-masked] 
(415) 429-1056 Ext. 4646 

From: Tempest JeanBaptiste 
Sent: Wednesday, April 17, 2019 10:32:57 AM 
To: Lincoln Ferreira; Brian Sexton; CS.NewYork 
Cc: Ashwinee Latchayya; Karanjeet Singh 
Subject: Re: 21279886 - Broker US - Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2 - 17/04/2019 - Can we send the tickets. 

Thanks, 
Tempest 

Seller Support US, Viagogo Inc 
E-Mail: [email-masked] 
Phone: (415) -429-1056 ext: 4646 
7 days a week 9am EST – 6pm EST 

From: Lincoln Ferreira 
Sent: Wednesday, April 17, 2019 10:13 AM 
To: Brian Sexton; CS.NewYork; Tempest JeanBaptiste 
Cc: Ashwinee Latchayya; Karanjeet Singh 
Subject: Re: 21279886 - Broker US - Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2 - 17/04/2019 - Can we send the tickets. 

Hi [ mailto:[email-masked] | 
@Tempest JeanBaptiste ] 

Please download the tickets and attach here to re-upload, thanks! 

Kind regards, 

Lincoln Ferreira 
CS.NY Seller Support US-CA 
[email-masked] 
(415) 429-1056 Ext. 4646 

From: Lincoln Ferreira 
Sent: Tuesday, April 16, 2019 2:47:39 PM 
To: Brian Sexton; CS.NewYork; Tempest JeanBaptiste 
Cc: Ashwinee Latchayya; Karanjeet Singh 
Subject: Re: 21279886 - Broker US - Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2 - 17/04/2019 - Can we send the tickets. 

Hi [ mailto:[email-masked] | 
@Tempest JeanBaptiste ] , 

Please download the tickets and attach here to re-upload, thanks! 

Kind regards, 

Lincoln Ferreira 
CS.NY Seller Support US-CA 
[email-masked] 
(415) 429-1056 Ext. 4646 

From: Brian Sexton 
Sent: Tuesday, April 16, 2019 12:46:17 PM 
To: CS.NewYork 
Cc: Ashwinee Latchayya; Karanjeet Singh 
Subject: FW: 21279886 - Broker US - Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2 - 17/04/2019 - Can we send the tickets. 

Hi, 

Could someone please ask the Broker US to re-transfer these TM mobile tickets, buyer has not received them and they have been uploaded like e-tickets and buyer cannot download them. 

Kind regards, 

Brian 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Tuesday 16 April 2019 17:42 
To: India Inbox <[email-masked]> 
Cc: Karanjeet Singh <[email-masked]> 
Subject: 21279886 - Broker US - Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2 - 17/04/2019 - Can we send the tickets. 
Importance: High 

Hi, 

With reference to the above TID ; the Delivery Plan here is TMMT and the seller uploaded a screenshot of the QR code. 

The buyer is unable to download these. Also the uploaded QR code are screenshots. 

Can CSNY look into this please as the event is 1 day away and the buyer is getting worried now. 

Otherwise if possible, could those be downloaded and sent to the buyer by customermail please. 

Buyer's name: Björn Piehler 

Buyer's email address: [ mailto:[email-masked] | [email-masked] ] 

Kind Regards, 

Ash 

From: "Karanjeet Singh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 16 April, 2019 20:12:20 
Subject: 21279886-Broker US-Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2-17/04/2019-Can we send the tickets. 

Hi Ashwinee, 

With reference to TID: 21279886 the buyer is chasing the tickets as the DP of transaction is TicketMaster Mobile - Ticket Transfer, as checked the seller has uploaded the QR codes for the same and the buyer is not able to download the tickets. 

So can you please check with it and flag it to the relevant team so that we can check that whether if we can send the tickets to the buyer. If we can then the name and the email ID of the buyer as follow: 

Name: Björn Piehler 

Email address:[email-masked] 

Thanks for your consideration. 

Kind Regards, 
Karanjeet