Subject: 21368158 - Broker DE - Adler Mannheim vs TBD - Playoffs 2019 - 18/04/2019 - Can we check the tickets
From: Ashwinee Latchayya <[email-masked]>
To: Karanjeet Singh <[email-masked]>
Date: Wed, 17 Apr 2019 03:01:36 -0700 (MST)

Hi Karan, 

This has been flagged. 

Kind Regards, 
Ash 

From: "Karanjeet Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 17 April, 2019 15:16:53 
Subject: 21368158-Broker DE-Adler Mannheim vs TBD - Playoffs 2019-18/04/2019-Can we check the tickets 

Hi Ashwinee, 

With reference to TID: 21368158 the buyer of the tickets states them as the wrong tickets as the time is different. As checked the time is different but that is for the entry time and event time so according to it the tickets are correct . 

As checked the tickets, the tickets seems to be a mobile QR code and is checked that the QR code is not completely uploaded . So could you please flag it to the relevant team so that this could be looked at that whether the tickets are correct or should the wrong tickets procedure is to be followed. The tickets are also upside down . Please find the proof of the tickets in the attachments. 

Thank You for your consideration. 

Kind Regards, 
Karanjeet