Subject: Re: 21279886 - Broker US - Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2 - 17/04/2019 - Can we send the tickets.
From: Lincoln Ferreira <[email-masked]>
To: Brian Sexton <[email-masked]>, CS.NewYork <[email-masked]>, Tempest JeanBaptiste <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>, Karanjeet Singh <[email-masked]>
Date: Tue, 16 Apr 2019 18:47:39 +0000

Hi @Tempest JeanBaptiste<mailto:[email-masked]>,

Please download the tickets and attach here to re-upload, thanks!

Kind regards,

Lincoln Ferreira
CS.NY Seller Support US-CA
[email-masked]
(415) 429-1056 Ext. 4646

________________________________
From: Brian Sexton
Sent: Tuesday, April 16, 2019 12:46:17 PM
To: CS.NewYork
Cc: Ashwinee Latchayya; Karanjeet Singh
Subject: FW: 21279886 - Broker US - Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2 - 17/04/2019 - Can we send the tickets.

Hi,

Could someone please ask the Broker US to re-transfer these TM mobile tickets, buyer has not received them and they have been uploaded like e-tickets and buyer cannot download them.

Kind regards,

Brian

From: Ashwinee Latchayya <[email-masked]>
Sent: Tuesday 16 April 2019 17:42
To: India Inbox <[email-masked]>
Cc: Karanjeet Singh <[email-masked]>
Subject: 21279886 - Broker US - Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2 - 17/04/2019 - Can we send the tickets.
Importance: High

Hi,

With reference to the above TID ; the Delivery Plan here is TMMT and the seller uploaded a screenshot of the QR code.

The buyer is unable to download these. Also the uploaded QR code are screenshots.

Can CSNY look into this please as the event is 1 day away and the buyer is getting worried now.

Otherwise if possible, could those be downloaded and sent to the buyer by customermail please.

Buyer's name: Björn Piehler

Buyer's email address: [email-masked]<mailto:[email-masked]>

Kind Regards,

Ash

________________________________

From: "Karanjeet Singh" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 16 April, 2019 20:12:20
Subject: 21279886-Broker US-Boston Celtics vs Indiana Pacers - NBA Playoffs 2019 - Conference Quarterfinals - Home Game 2-17/04/2019-Can we send the tickets.

Hi Ashwinee,

With reference to TID: 21279886 the buyer is chasing the tickets as the DP of transaction is TicketMaster Mobile - Ticket Transfer, as checked the seller has uploaded the QR codes for the same and the buyer is not able to download the tickets.

So can you please check with it and flag it to the relevant team so that we can check that whether if we can send the tickets to the buyer. If we can then the name and the email ID of the buyer as follow:

Name: Björn Piehler

Email address:[email-masked]

Thanks for your consideration.

Kind Regards,
Karanjeet