Subject: 20659921 - Broker US - Alabama's 50Th Anniversary Tour - 27/04/2019 19:00 - Buyer didn't receive TicketMaster tickets
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Rebecca Ballanti <[email-masked]>
Date: Tue, 16 Apr 2019 07:14:53 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer has been chasing tickets. 

THe buyer requested to retransfer the tickets to a different account and Lincoln forwarded this request to the seller a month ago however, the seller has gotten back to us. 

Can CSNY take a look please. 

Kind Regards, 
Ash 

From: "Rebecca Ballanti" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 16 April, 2019 17:35:20 
Subject: 20659921 - Broker US - Alabama's 50Th Anniversary Tour - 27/04/2019 19:00 - Buyer didn't receive TicketMaster tickets 

Hi Ashwinee, 

In regards to TID20659921, the buyer has been chasing the tickets for a month. 
Tickets were originally transferred to the wrong email address on 01/03/2019 h 20:01. 
Previous agents have already flagged the case to FS and CSNY informed the seller he should re-transfer the tickets; 
There is still no update from the seller side and the buyer provided proof of not having received the tickets yet. 

Regards, 
Rebecca