Subject: Fwd: Equivalent tickets blurb.
From: Ashwinee Latchayya <[email-masked]>
To: Naman Dahiya <[email-masked]>
Date: Tue, 16 Apr 2019 07:12:36 -0700 (MST)

From: "Naman Dahiya" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 16 April, 2019 19:39:52 
Subject: Equivalent tickets blurb. 

We have attempted to call you to provide you with some information for your order, but we weren't able to reach to you. 

Unfortunately the ticket(s) we have previously offered are no longer available, but seller have been able to locate different replacement ticket(s). Therefore we would like to offer you the following ticket(s): 
Section: A8, 
Row: 11 
Seat From-To : 162 - 163 

As a reminder, your order was for: 
Section: A7 
Row: 11 
Seat From-To : 162 - 163 

We have deemed the new ticket(s) to be equivalent to what had originally been ordered, but we would appreciate your feedback. 

Please inform us of your decision by 22/04/2019. 

Viagogo is a ticket marketplace which relies on sellers to provide the tickets they have listed. When we are let down by a seller, we do our best to ensure that the buyer receives the ticket(s) they purchased. We appreciate your cooperation and understanding in this matter. 

Kind Regards 
Naman