Subject: 21360786 - Broker HK - Eric Clapton - 18/04/2019 19:00 - Buyer needs further instruction to pick up tickets
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Rebecca Ballanti <[email-masked]>
Date: Tue, 16 Apr 2019 05:59:38 -0700 (MST)

Hi Brian, 

The buyer is chasing tickets and the HK Broker has also provided us with the pick up instructions. 

However, we aren't sure about the exact place where tickets need to be picked up. 

Can SS team take a look please. 

Kind Regards, 
Ash 

From: "Rebecca Ballanti" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 16 April, 2019 17:57:20 
Subject: 21360786 - Broker HK - Eric Clapton - 18/04/2019 19:00 - Buyer needs further instruction to pick up tickets 

Hi Ashwinee, 

In reference to TID 21360786, 
The buyer received instruction on how to collect his tickets at a pick up point twice. 
However, he complains that he didn't receive any instruction and wants tickets to be 
delivered to his hotel in Tokyo. 
The power seller just sent the pick up details: 

Pickup site: 7-11 Store. 
Reservation code: 2450-9498-45060 
Voucher (to show the cashier): https://imgur.com/i5jCdiR 

Regards, 
Rebecca