Subject: Feedback
From: Ashwinee Latchayya <[email-masked]>
To: Siddharth Taneja <[email-masked]>
Date: Tue, 16 Apr 2019 01:46:41 -0700 (MST)

Hi Sid, 

Feedback about the TIDs sent yesterday, 

TID - 20519007 - Buyer claims not having received tix ; your cian is not complete. 

I - you should write what you have investigated for example - buyer provided proof of ticketmaster account / buyer has also initiated a CB 
N - Follow up ? (why are your following this up) - you should mention the reason for following up. 

If you have flagged this to check for an update - you should mention this in you 'A' = action. 
NOTE: This hasn't been flagged to me. 

TID: 19878500 / 21003734 
Your cian note is not complete. The 'I" section doesn't contain all the information needed. 

Kind Regards, 
Ash 

From: "Siddharth Taneja" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 15 April, 2019 22:30:55 
Subject: 15/04/2019 

Hi ashwinee, 

20535043 
20535044 
20535045 
20535046 
20535047 
20535048 
20535049 
20535050 
20535051 
20535052 
20535053 
20535054 
20535055 
20535056 
20535057 
20535058 
20535059 
20535060 
20535061 
20535062 
20535063 
20535064 
20535065 
20535066 
20535067 
20535068 
20535069 
20535070 
20535071 
20535072 
20535073 
21289377 
19878500 
20658445 
21003734 
20702162 
20519007 
18837121 
19313053 
19600166 
21307306 
19272272 
19213962 
21310404 
21317542 

Kind Regards . 
siddharth.