Subject: Fwd: 20535073 ; 1 FC Cologne vs Hamburger SV ; 15/04/2019 ; 15/04/2019 : Broker .De
From: Ashwinee Latchayya <[email-masked]>
To: Siddharth Taneja <[email-masked]>
Date: Mon, 15 Apr 2019 23:06:25 -0700 (MST)

Hi Sid, 

Another agent has escalated this to payments. 

Kind Regards, 
Ash 

From: "Siddharth Taneja" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 15 April, 2019 19:46:36 
Subject: 20535073 ; 1 FC Cologne vs Hamburger SV ; 15/04/2019 ; 15/04/2019 : Broker .De 

Hi Ashwinee, 

With the reference to the Tid : 20535073 , I have called UPS and confirmed that the tickets are lost and event is in 4 hours . Can we refund the buyer. 

Kind regards 
Siddharth.