Subject: Fwd: 19838591 | Broker UK | Shawn Mendes | 19/04/2019 | Buyer is unable to download tickets on Flash Mobile
From: Ashwinee Latchayya <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Caleb Lundinga Lodi <[email-masked]>, Vijay Sharma <[email-masked]>
Date: Mon, 15 Apr 2019 22:18:15 -0700 (MST)

Hi Mansi, 

Can this be assigned to an EN calling agent. 

Kind Regards, 
Ash 

From: "Caleb Lundinga Lodi" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Cc: "Vijay Sharma" <[email-masked]> 
Sent: Tuesday, 16 April, 2019 06:40:46 
Subject: Fwd: 19838591 | Broker UK | Shawn Mendes | 19/04/2019 | Buyer is unable to download tickets on Flash Mobile 

Hi- Ashwinee; 

The buyer emailed 3X back to back. 
Can this please be assigned to a day shift agent as " vijay.sharma" was not able to call this UK buyer due to time difference. 

Best Regards 
caleb 

From: "Vijay Sharma" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Tuesday, 16 April, 2019 03:22:47 
Subject: 19838591 | Broker UK | Shawn Mendes | 19/04/2019 | Buyer is unable to download tickets on Flash Mobile 

Hi Caleb, 

In reference to the mentioned transaction ID, customer writing back to back informing us that she has not received tickets. Customer also informed that the tickets have been sent back to the sender(AXS). 

Request you to arrange a call to customer, as its 10:51 PM in UK and call cannot be made. 

Thank You 
Vijay Sharma