Subject: Re: 20667713 - Fan Seller - Hugh Jackman - 02/08/2019 20:00 - Fan Seller was charged for fraud but provided POP
From: Anurag Pradhan <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Mon, 15 Apr 2019 15:10:17 -0700 (MST)

Hi Ashwinee, 

This case has not been flagged to me. 

Regards. 

Anurag 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Rebecca Ballanti" <[email-masked]> 
Sent: Monday, 15 April, 2019 21:30:41 
Subject: 20667713 - Fan Seller - Hugh Jackman - 02/08/2019 20:00 - Fan Seller was charged for fraud but provided POP 

Hi Anurag, 

Brian had sent an email to CS Payments to approve an escalation to reverse the charges. 

Do you have any update on this ? 

Kind Regards, 
Ash 

From: "Rebecca Ballanti" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 15 April, 2019 14:19:37 
Subject: 20667713 - Fan Seller - Hugh Jackman - 02/08/2019 20:00 - Fan Seller was charged for fraud but provided POP 

Hi Ashwinee, 

In reference to TID 20667713, 

The seller was charged for fraud, but later provided POP. 

He complains his orders are still being cancelled and asked if he'll be refunded. 

TL Brian already asked PT if charges could be reversed, but there is no update yet. 

Regards, 
Rebecca