Subject: Fwd: Ticket Invalidated Blurb(Issue is in last line)
From: Ashwinee Latchayya <[email-masked]>
To: Naman Dahiya <[email-masked]>
Date: Mon, 15 Apr 2019 08:06:12 -0700 (MST)

From: "Naman Dahiya" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 15 April, 2019 20:34:42 
Subject: Ticket Invalidated Blurb(Issue is in last line) 

We have examined your case and after completing our investigation, we came to the conclusion that we unfortunately cannot offer you a refund. 

Since you contacted the organizers before the event and said, that you purchased your tickets on viagogo, your tickets have been blocked. 

Unfortunately we connot refund you in this case. 

If the buyer receives the tickets and does not subsequently participate in the event due to their own fault, this is not a guarantee, so no refund will be granted. 

We apologize for any inconvenience this may cause. Our job, however, is to provide a secure and reliable ticket exchange that guarantees that buyers receive tickets they have purchased and that the seller receives payment for them.