Subject: 20889349 - Fan Seller - Neil Young - 15/05/2019 19:30 - Buyer claimes she has problems contacting us via phone
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Rebecca Ballanti <[email-masked]>
Date: Mon, 15 Apr 2019 03:55:19 -0700 (MST)

Hi Anurag, 

Can this be assigned to an EN calling agent who has been trying to call us but the number wasn't working. 

Kind Regards, 
Ash 

From: "Rebecca Ballanti" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 15 April, 2019 15:21:13 
Subject: 20889349 - Fan Seller - Neil Young - 15/05/2019 19:30 - Buyer claimes she has problems contacting us via phone 

Hi Ashwinee, 

In regards to TID 20889349, 

The buyer was sent the 'request customer call back' blurb but says she cannot use it because there's no English option. 

She was then sent the number 1 866 7770353 but claims every time she tries to call the answer is 'not available at this time'. 

I couldn't call her, as is still too early in Canada. 

Regards, 
Rebecca