Subject: Fwd: 21018650 - Broker IT - Claudio Baglioni - 24/04/2019 21:00 - email change not working
From: Ashwinee Latchayya <[email-masked]>
To: Valentina Bonente <[email-masked]>
Date: Sat, 13 Apr 2019 20:20:42 -0700 (MST)

Hi Val, 

This change won't take place as there's an active order on the email add : [email-masked] 

Kind Regards, 
Ash 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 13 April, 2019 14:52:11 
Subject: 21018650 - Broker IT - Claudio Baglioni - 24/04/2019 21:00 - email change not working 

Hi Ash, 

In this case we are trying to change the email from [email-masked] to [email-masked] since 24/03/19. We have done the change for 7 times on the Google Doc. She keeps saying she has never received any email in order to confirm the password and email. She informed us that she did not receive the tickets too. 

Is it possible to flag this case to the relevant department in order to change the email for this transaction. 

Thanks 
Valentina