Subject: EID - 2948857 - Fan Seller - Unantastbar - 13/04/2019 - Can we please check whether the tickets are correct
From: Ashwinee Latchayya <[email-masked]>
To: Karanjeet Singh <[email-masked]>
Date: Thu, 11 Apr 2019 09:50:55 -0700 (MST)

Hi Karan, 

This has been flagged. Please check for update on my sheet. 

If no update tomorrow, ask Mike to drop a message on Skype for them to take a look. 

Kind Regards, 
Ash 

From: "Karanjeet Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 11 April, 2019 16:53:30 
Subject: 19151993-Fan Seller-Unantastbar-13/04/2019-Can we please check whether the tickets are correct 

Hi Ashwinee, 

With reference to TID : 19151993 the buyer called stating that they have received the tickets for a wrong event as checked the buyer ordered the tickets for a rock concert and got the tickets for a puppet show. The event name is same date is also same but as checked with the venue the venue that buyer ordered the ticket was for TelefonSounds.de there is an event taking place over there but it is not sure that whether it is a puppet show or a rock concert and as checked the venue on the ticket is Badisches Staatstheater Karlsruhe Hermann-Levi-Platz 1 76137 Karlsruhe and there is a puppet show happening over there the buyer has also provided us the proof for the same that while booking he ordered the the tickets for the rock concert . Please find the proof in the attachments. So could you please check with and flag it to the relevant team so that this could be looked at and in case if the EDM team wants to take a look into it so for that the EID is :2948857 

Kind Regards, 
Karanjeet