Subject: Fwd: 18206732- Broker: IT- Milan vs Lazio- 13/04/2019 - Personalisation
From: Ashwinee Latchayya <[email-masked]>
To: priyanka girdhar <[email-masked]>
Date: Thu, 11 Apr 2019 09:22:47 -0700 (MST)

Hi Priyanka, 

Please confirm the information below and flag to another TL as I am off for the next 2 days. 

Kind Regards, 
Ash 

From: "Elena Lemnaru" <[email-masked]> 
To: "Anezka Koubkova" <[email-masked]>, "India Inbox" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Cc: "priyanka girdhar" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Sent: Thursday, 11 April, 2019 21:38:42 
Subject: Re: 18206732- Broker: IT- Milan vs Lazio- 13/04/2019 - Personalisation 

Hi all, 

I need all these details. 

The details we require (which must be provided for each person attending the event) are: 
- Full name 
- Date of birth 
- Nationality 

If nationality is Italian, you must also provide the following: 
- Place of birth 
- Province of Residence 

If is only the middle name to add is not an issue. 
The tx are valid to enter. 

Kind Regards 
Elena 

Seller Support Italian 

From: Anezka Koubkova 
Sent: 11 April 2019 14:15:15 
To: India Inbox; Ashwinee Latchayya; Elena Lemnaru 
Cc: priyanka girdhar; Brian Sexton 
Subject: Re: 18206732- Broker: IT- Milan vs Lazio- 13/04/2019 - Personalisation 

Hi [ mailto:[email-masked] | 
@Elena Lemnaru ] , 

can you please ask S to re-personalize tix with correct details below? 

Thanks, 

Anezka 

From: India Inbox 
Sent: Thursday, April 11, 2019 12:58:08 PM 
To: Ashwinee Latchayya; Anezka Koubkova 
Cc: priyanka girdhar; Brian Sexton 
Subject: Re: 18206732- Broker: IT- Milan vs Lazio- 13/04/2019 - Personalisation 

Hi Anezka, 

Please can someone inform to this seller? Broker IT 

Kind regards 

Jose 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 11 April 2019 11:03:12 
To: India Inbox 
Cc: priyanka girdhar 
Subject: 18206732- Broker: IT- Milan vs Lazio- 13/04/2019 - Personalisation 
Hi, 

With reference to the above TID ; the buyer has been unable to change the name on the ticket with the provided link. 

Can SS team request the IT Broker to repersonalise the tickets with the below information please. 

Kind Regards, 
Ash 

From: "priyanka girdhar" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 11 April, 2019 16:16:32 
Subject: 18206732- Broker Pay After Event - IT- Milan vs Lazio- 13/04/2019- Buyer - Wrong Name - eTicket 

Hi Ash, 

This is in regards with the TID: 18206732 

The buyer requested to change name in e-ticket as it need to be personalised. Previous agent shared the link( [ https://protect-eu.mimecast.com/s/e21zCGv71sJVEkZSKMqND?domain=tickets.acmilan.com | 
https://tickets.acmilan.com/#/ticket ] ) but the buyer is unable to change the name through this link. Below are the details of name change request: 

Name on E-ticket Actual name 

Paul Bacon Paul Bacon 
Lewis Rowe Lewis Carl Rowe 
Jason Gill Jason Clive Gill 
Willim Chamberlain William James Chamberlain 
Joe Lee Ian Trevor Bacon 
Lewis Bell Lewis Taylor Bell 

Can you please forward these details to SS team? 

Regards, 
Priyanka Girdhar