Subject: 20187000 - fan seller - Rome E-Prix 2019- 13/04/2019 07:00 - can't change name
From: Ashwinee Latchayya <[email-masked]>
To: Valentina Bonente <[email-masked]>
Date: Thu, 11 Apr 2019 04:13:54 -0700 (MST)

Hi Val, 

Apparently due to event restriction from the venue, tickets cannot be repersonalised. 

Kind Regards, 
Ash 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 10 April, 2019 18:51:05 
Subject: 20187000 - fan seller - Rome E-Prix 2019- 13/04/2019 07:00 - can't change name 

Hi Ash, 

Buyer called asking about changing name for this event. Agent solange.massi informed about the link https://shop.ticketone.it/spl-patronchange/#/it/event/5060/869368. Buyer does not know how to change it as they ask for SIGILLO FISCALE and on her ticket there is no SIGILLO FISCALE. 

Can you please forward this case in order to let me know what to tell to buyer. 

Thanks 
Valentina