Subject: Fwd: 21206819 - Fan Seller - Drake - 11/04/2019 19:00 (Local) - Email bounced
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: Caleb Lundinga Lodi <[email-masked]>, Shahera Shaikh <[email-masked]>
Date: Tue, 9 Apr 2019 23:35:21 -0700 (MST)

Hi Sankarshan, 

Can this be reassigned to an EN calling agent. 

Kind Regards, 
Ash 

From: "Caleb Lundinga Lodi" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Cc: "shahera shaikh" <[email-masked]> 
Sent: Wednesday, 10 April, 2019 03:12:42 
Subject: Fwd: 21206819 - Fan Seller - Drake - 11/04/2019 19:00 (Local) - Email bounced 

Hi Ashwinee, 

Emails are bouncing and the seller is from the UK. 
"Shahera" was not able to call this seller due to time difference. 

Can you please assign it to a day shift agent ? 

Regards 
Caleb 

From: "shahera shaikh" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Wednesday, 10 April, 2019 00:46:12 
Subject: 21206819 - Fan Seller - Drake - 11/04/2019 19:00 (Local) - Email bounced 

Hi Caleb, 

With reference to TID: 21206819, received a case where we need to call the buyer and update the email address as the email bounced. 

Please re-assign the case to EN agent who can call the buyer and change the email address to the correct one. 

Thank you, 
Shahera