Subject: 21143999 - Fan seller - Drake & Seal & Xenia - Rock in Rio Brazil 2019 - Friday - 27/09/2019 - Seller chasing change of DP
From: Ashwinee Latchayya <[email-masked]>
To: Worchuirin <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 9 Apr 2019 09:42:35 -0700 (MST)

Hi Mike, 

As Edi is off for the next 2 days. Can you assign this to a PT agent to take ownership so that Edi avoids a Red Flag. 

Please note that in the agent's cian it should be mentioned that the case was reassigned as Edi is OFF. 

Kind Regards, 
Ash 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 9 April, 2019 22:10:10 
Subject: 21143999 - Fan seller - Drake & Seal & Xenia - Rock in Rio Brazil 2019 - Friday - 27/09/2019 - Seller chasing change of DP 

Hi Ash, 

In reference to the above TID. The seller of this transaction emailed asking to change the DP to paper tickets. 
I have a follow up set to wait for the buyer's DA. 

As i will be OFF for the next 2 days can you assign this case to another PT agent 

Regards, 
Edivaldo