Subject: Fwd: 20127035 - Fan seller - Andrea Bocelli - South Africa Tour - 22/04/2019 - Buyer claims wrong ticktes
From: Ashwinee Latchayya <[email-masked]>
To: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 9 Apr 2019 07:50:03 -0700 (MST)

Hi Edi, 

The tickets are correct. Please push back. 

Kind Regards, 
Ash 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 9 April, 2019 15:56:53 
Subject: 20127035 - Fan seller - Andrea Bocelli - South Africa Tour - 22/04/2019 - Buyer claims wrong ticktes 

Hi Ash, 

In reference to the above TID. The buyer of this transaction contacted us claiming that he received wrong tickets. 
While on call he stated that he selected a specific block (C, H) closer to the stage and he received tickets on Block L further away from the stage. 

Can you please advise here as he is asking to review his entire transaction to check whether some information was lost during the process? 

Regards, 
Edivaldo